Professional, citizen-focused service directory

Our directory of services is different to other offerings. It’s designed from the ground-up to maximise citizen engagement and ease of use. It’s location-aware and has a built-in wizard that makes finding services and activities a doddle.

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Your directory, your design, your brand

The service directory is fully responsive so it works great on all devices, including smartphones. It’s look and feel can also be fully customised to your brand and vision by our talented team of designers.

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Easy population, on-boarding and management

Empowers providers to manage their own accounts and directory profiles. There’s an integrated verification process for new listings as well as a secure password reset feature to minimise admin.

We know it’s come at the right time too, and recognise stretched budgets – and now Covid-19 – have led to significant challenges to service delivery. With the Client Portal your organisation can unlock efficiencies in health and wellbeing service delivery and meet new citizen expectations around online access, support and interaction.

Packed with innovative features

Engaging User Interface (UI)

Engaging User Interface (UI)

We’ve taken time to research, consult, and develop a new UI, drawing inspiration from exemplars and lessons learned from 20 years of designing public facing directories.

The result is a user interface that’s welcoming, easy to access and easy to understand.

Image showing client portal planning process

Location-aware, interactive maps

Location-aware, interactive maps

  • Enhance the user experience and encourage exploration
  • Provide users with the right information to inform decisions
  • Location-aware features detect physical visits to present relevant information and capture useful statistics
Screen shots of interactive mapping functionality

A conversational approach

A conversational approach

Free your directory from complicated filters that encrouch on the delivery of data. Our conversational interface make the complicated simple, consistent, and intuative.

Examples of a conversational-based filter interface

Engaging service directory profiles

Engaging service directory profiles

It’s easy for providers to create engaging profiles in our service directory. Providers can upload profile images, pin their location on a map and categorise their service or activity with tags.

If you already have an offline database we can also offer a bulk import service to get your directory up and running quickly.

Examples of engaging directory profiles from multiple sites built by Cyber Media
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Open platform

Empower your community providers

Empower your community providers

  • Allow community providers the ability publish their services, programmes, and events
  • Administered on any device, anywhere
  • Review and update attendence details to inform capacity and report on success.
Screenshots of the provider admin screens

Integration options

Integration options

Choose from a bespoke integration or a complient open data standard.

Two device screenshots of Explore Kent and Theseus Directory

Secure and GDPR-ready

Secure and GDPR-ready

  • Developed with a focus on security
  • Delivered from a Tier 3, ISO 27001-accredited datacentre in Manchester
  • Granular consent capture for providers and citizens in accord with the requirements of the Data Protection Act
Illustrated diagram showing interconnected web of a padlock, a server rack, users, developers and a hand holding a device

Accessible to everyone

Accessible to everyone

  • Developed from the gound up to be PSBAR WCAG 2.1 compliant
  • Carefully crafted design that is non-judgemental and welcoming to all with positive language and bright and vibrant presentation
Screen shots of icon-based navigation through the directory

Health and wellbeing specialists

Health and wellbeing specialists

We’ve been delivering great digital experiences for health and wellbeing projects and good causes for over 20 years. We are passoinate about what we do, with a focus on User Experience and ease of use. The results speak for themselves.

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Make it your own

Your own branding

Your own branding

The look and feel of the Directory can be fully customised to perfectly match your organisation’s brand and preferences.

3 directories branded for Kent Downs, Active Blaby and Explore Kent

Extendable with a referrals ecosystem

Extendable with a referrals ecosystem

Our service directory can also be deployed with an integrated referrals ecosystem which enables ‘one source of the truth’, shared between public directory and caseload management.

Trusted providers can be configured to send or receive referrals (or both) and there’s also a reporting mechanism to collect and understand outcomes of referrals made.

Configuration Flexibility

Configuration Flexibility

We can readily tailor the format, content and focus of information to match your market, services, and community assets.

Homepage of the Active Blaby website

Supported by a great team

Supported by a great team

  • Supported by a friendly, knowledgeable and experienced team
  • Telephone support available Monday to Friday, 8.30am to 5pm
  • Delivered under an ISO 9001 Quality Management System accredited by BSI
Illustration of 3 team members
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Enquire today and find out how Theseus solutions can empower your organisation with effective caseload management.

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